Managed service · a Landbot team behind it

Your custom Conversion Agent,
built and run by us.

You never open the builder. Landbot engineers design it around the outcome you want, connect it to your real systems, put it live — and keep improving it every month.

30 minutes. You leave with a straight recommendation — including "build it yourself."

22:40 · Tuesday night

Without an agent, this enquiry waits until morning — and two thirds of them never reply again.

Answered, qualified and booked before you opened.
Qualified Adviser booked · nothing promised
I'm self-employed with two years of accounts and a 15% deposit. Am I wasting your time?
Not at all — two years is workable with several lenders on our panel. What's the property value, and is the income from one company or a few clients?
£340,000. One limited company, I take salary plus dividends.
Salary plus dividends is fine. One thing: you said 15% deposit but £50,000 earlier — which figure should I use?
£51,000, so 15%. Can you tell me what rate I'd get?
A rate would be advice, and that's Sarah's job, not mine. What I can do is check your case against the panel criteria and book you in with her.
Go on then.
Nine lenders accept two years of self-employed accounts at 85% LTV. Sarah has Thursday 14:30 — held, with your case notes attached.
What the agent just did
UnderstoodSelf-employed, wants a residential mortgagenothing assumed yet
AskedTwo questions instead of a five-field formproperty value and income type
NotedLtd company, two years, salary and dividendskept for the rest of the chat
Checked backThe deposit figure changed mid-chatasked rather than guessed
Held backWould not quote a ratethat is the adviser’s job
MatchedNine of your lenders accept this caseagainst your panel, not the web
BookedThursday 14:30 with Sarahslot held in her calendar
Written upCase notes sent aheaddeposit, income, LTV
Handed overSarah has the full caseclient repeats nothing

Adviser booked, case notes attached. Nobody picked up a phone.

IntentUnderstandingActionConversion Qualified and handed off · 7 min 10 s
What you're actually buying

From aligning on impact to reviewing every conversation.

01 · Weeks 1–2

Outcome & KPI — start from the number

We start at the number you're trying to move, not at a flow chart. One metric, one baseline — then our experts scope the logic, the requirements and the integrations it will take to move it.

02 · Weeks 2–4

Build — your real systems

It connects to your CRM, your calendar, your inbox. Not a demo instance — the systems your team already opens every morning.

03 · Week 4-ish

Launch — live on real traffic

It goes live on a slice of real traffic, small enough that a bad week costs nothing. You see it working before you scale it.

04 · Months 2+

Run & optimize — we read your conversations, every month

Every month: what we found, what we changed, and what moved against the number. You don't open a ticket. You don't book an hour. You read a report you didn't ask for — the one at the top of this page.

Everyone sells you the first three and calls it a managed service.

Our guarantee

If what goes live isn't what we agreed, we refund the implementation.

About a month to go live. Fourteen days from launch to tell us it's not what we agreed — we return the implementation cost. The monthly retainer covers the months we operate, and you can cancel it month to month.

The difference, in six months

Same agent at launch.
A different one by month six.

Two service models. One sells you an hours allowance you book against — when the hours are spent, the work stops until you buy more. Ours is a retained team with no hour counter: the same people keep monitoring performance, fixing what breaks and shipping improvements every month. Drag the slider.

Qualified demos booked per month

Illustrative. Same agent quality at launch — different month six.

Competitors — the hours model LandbotAgent Studio
0 10 20 30 40 50 Month 1 2 3 4 5 Month 6 Launch An hours allowance ends here. A retained team keeps going. 12 12
Month 1 of 6
Competitors — the hours model
60hours left of the 100 you bought

Build. Forty of your hundred hours go straight into it.

Changes shipped: 2Reports received: 0Months since anyone read your conversations: 0
Landbot Agent Studio
12qualified demos this month

Scope agreed. One success metric, written down: qualified demos per month.

Changes shipped: 2Reports received: 0Months since we read your conversations: 0
Same build, same launch. The difference starts next month.

Both agents were good on launch day. Only one of them was still being read in month six.Hours aren't what you need. You need the number to move.

Talk to an expert 30 minutes. A diagnosis, not a demo.
Where the value adds up

Conversion isn't one moment. It's five that compound.

Traffic starts talking. The conversation keeps going. What comes out is sortable, understood, and turned into the right next action. Each stage multiplies the one before it, so a small gain in any of them shows up at the end.

01 Volume
02 Engagement
03 Quality
04 Intent
05 Conversion

Turning traffic into conversation

What we usually find

Most people land, read and leave without ever asking anything.

What we read for

Where the conversation is offered, when, and to whom.

What we change

Turn passive pages into openings people actually take.

Keeping the conversation moving

What we usually find

Many start, then go quiet two questions in.

What we read for

The exact step where momentum dies, in real transcripts.

What we change

Rewrite that moment — order, wording, effort asked.

Making volume sortable

What we usually find

Interactions arrive, and the valuable ones look like the rest.

What we read for

Which signals actually preceded a good outcome.

What we change

Qualification logic that picks those signals up in passing.

Knowing what they came to do

What we usually find

The visitor is identified. What they came to do usually is not.

What we read for

What people are trying to accomplish, in their own words.

What we change

Progressive intent capture that adapts the path as it learns.

Landing the next action

What we usually find

The intent is there and the next step is left to the visitor.

What we read for

Where routing, booking or handoff breaks the thread.

What we change

The right action, executed: book, route, escalate, recommend, trigger.

Building the agent covers one of the five. The other four are why we keep reading your conversations — every month we look for the stage with the most room left, and that's the one we work on.

Book a discovery call
The people behind it

The team that builds your agent
also runs it and improves it.

Reading the conversations is how the work starts. What you get is the problem spotted, the change shipped, and the number that moved. Your pod stays on the account after launch — a conversation engineer, a solutions engineer and a strategist. Not a support queue.

01 · Real conversations

Every transcript, not a sample

"Can you guarantee it gets approved?" "No — approval isn't mine to give."
02 · Read by your pod

Read by a person, not a score

"They ask about the term before they ask about rate. We're asking for it two questions too late."

Conversation engineer · month 7 review
03 · Change shipped

We ship it. No hour booked

Term asked in question two Rate answer moved after it Guarantee wording held to policy
04 · Measured, then again

Measured against your number

↻ Back to 01, next month

If a month goes by and none of that lands in your inbox, we haven't done our job.

We're inside your customer data SOC 2 Type II GDPR · DPA on request CCPA EU data residency
Why Landbot

Experts who solve the problem
in front of you.

Conversation design, integrations and continuous improvement — the three things that decide whether an agent works. The same team stays with you, which is why the improvement part actually happens.

A decade building conversational agents Thousands of companies Agents in production, not pilots

A decade of conversation design

We know which question loses people before we ship it, because we have watched it lose them.

Continuous improvement, monthly

The problem that looks new in your transcripts is usually one we have solved elsewhere — so the fix ships in weeks, not quarters.

Solutions engineering, in-house

The CRM, the calendar, the internal API — scoped and connected by the same people who design the conversation.

Built on Landbot, so nothing locks

It lives in your account, under your brand. Your CX team can change an answer this afternoon — and if you leave, the agent keeps working.

A decade of these. Yours is in here.

EcommerceSaaSReal estateEducationHealthcareFinancial servicesTravel & hospitalityAutomotiveMarketplacesTelecommunicationsPublic sectorEcommerceSaaSReal estateEducationHealthcareFinancial servicesTravel & hospitalityAutomotiveMarketplacesTelecommunicationsPublic sector
Order trackingReturns & refundsAppointment bookingBilling questionsFAQ automationTicket triageDelivery updatesStore locatorWarranty claimsSubscription careOrder trackingReturns & refundsAppointment bookingBilling questionsFAQ automationTicket triageDelivery updatesStore locatorWarranty claimsSubscription care
Lead generationLead qualificationDemo bookingAbandoned cart recoveryUpsell & cross-sellProduct finderPricing questionsWaitlist captureQuote requestsLead generationLead qualificationDemo bookingAbandoned cart recoveryUpsell & cross-sellProduct finderPricing questionsWaitlist captureQuote requests
WhatsAppWebsite chatFacebook MessengerInstagram DMsLanding pagesIn-app widgetQR entry pointsEmail handoffNative appsWhatsAppWebsite chatFacebook MessengerInstagram DMsLanding pagesIn-app widgetQR entry pointsEmail handoffNative apps
CRM syncHubSpot & SalesforceHuman handoffMultilingual support24/7 coveragePeak season scalingConsent & opt-inData captureZendesk & IntercomCRM syncHubSpot & SalesforceHuman handoffMultilingual support24/7 coveragePeak season scalingConsent & opt-inData captureZendesk & Intercom
Talk to an expert Not on the list? It's usually a variation of one that is.
The honest bit

This isn't for everyone. Read the right-hand column first.

If you recognise yourself on the right, don't book the call. Open Landbot and build it — it's faster and it costs you less.

Where you are
Agent Studio is for you
Build it yourself in Landbot
The outcome
One process is enough, as long as it's worth something — revenue at stake, an expensive workload, or a compliance risk.
Same stakes, same platform. Plenty of teams get serious results building it themselves.
Why you'd ask for help
Complexity, or no time, or no experience doing this before. Any one of the three is a reason.
None of the three. You have the time, and you've done this kind of thing before.
Who runs it
You want someone monitoring performance, fixing what breaks and improving results. You still own the goals and the decisions.
You have a named person with real capacity who wants to own it. Keep them — they'll be faster than us.
What you want from us
A team accountable for the number month after month, telling you what they found before you ask.
A tool and support when you're stuck. That's the platform, and it costs a fraction of this.
Timeline
You're thinking in quarters. The agent has to still be working in month six.
You need something live this week for one campaign, and then it's done.

Mostly left-hand column? Book the call. Mixed? We'll tell you which side you're on, on the call, before anyone talks about scope.

Talk to an expert Not sure? Take the 90-second fit check
How to start

Check the fit, then talk to us.

Step 1 · 90 seconds

Take the AI Workflow Maturity check

Eight questions about how your workflow is run today. It tells you where you stand — Build-fit, Hybrid-fit or Buy-fit — including when you're better off building it yourself.

It's the agent right here
Step 2 · 30 minutes

Book the conversation

If it fits, book 30 minutes. You leave with a straight recommendation — including "build it yourself." Already have an agent? Bring it, and we'll review what you've got before proposing anything new.

Book a discovery call

If what goes live isn't what we agreed, we refund the implementation.

AI Workflow Maturity checkEight questions · about 90 seconds
Question 1 of 8
Questions

Before you book.

Getting started

Plenty of people do, and if you have someone who owns it, you should. The build isn't usually the bottleneck. Month three is.

Weeks, and we'll give you a date on the call once we've seen the systems. Anyone who quotes you a timeline before seeing your stack is guessing.

After launch

That's when the service actually starts. Every month we read the conversations, ship changes, and send you what we found and what moved.

One person — someone who can tell us "yes, that's right" about your business. Not someone who has to run the agent. That's the difference between this and buying hours.

Ownership & scope

You do. It's on your account, under your brand, with your data — and it keeps running if you stop working with us.

Everything we built lives in your Landbot account and stays yours. We hand it over with training so your team can keep running and improving it on its own.

Customer-facing agents with a business metric attached: qualifying and routing inbound, converting high-intent traffic, resolving the volume that's eating your team's week.

Cost & fit

It depends on scope, and you'll get a real number on the call — not a range on a website you'd have to renegotiate later. The useful comparison isn't a software seat. It's what a part-time internal owner for this would cost you.

The implementation cost, if what goes live isn't what we agreed. It doesn't cover business outcomes — those depend on your traffic and your offer, and we'll be straight about that before you sign.

We'll say so on the call and tell you what we'd do instead. It's a shorter conversation for both of us.

Talk to an expert Still have a question? Ask it on the call.