Lead Generation at a Lower Cost: How BecomeYoo Reduced Cost Per Lead by 30% with Chatbots

BecomeYoo uses web and WhatsApp chatbots to provide a more user-friendly experience, generate more leads, and increase conversion rates, all at a lower cost.

30%
REDUCTION IN COST PER LEAD
30%
INCREASE IN CONVERSION RATES
20%
INCREASE IN PROFIT MARGIN
30%
REDUCTION IN COST PER LEAD
30%
INCREASE IN CONVERSION RATES
20%
INCREASE IN PROFIT MARGIN
company

BecomeYoo is a technology service provider that develops software solutions for marketing agencies. Its suite of products and services includes lead generation, sales channel dynamization, and process automation. 

HEADQUARTERS

Madrid, Spain 🇪🇸

Employees

11-50

INDUSTRY

Marketing Agency

30%
REDUCTION IN COST PER LEAD
30%
INCREASE IN CONVERSION RATES
20%
INCREASE IN PROFIT MARGIN
company

BecomeYoo is a technology service provider that develops software solutions for marketing agencies. Its suite of products and services includes lead generation, sales channel dynamization, and process automation. 

HEADQUARTERS

Madrid, Spain 🇪🇸

Employees

11-50

INDUSTRY

Marketing Agency

landbot case study video animal equalityanimal equality video case study landbot

Meet Juan Antonio Verde, founder of BecomeYoo. BecomeYoo is a technology service provider that offers software solutions to marketing agencies that work mostly with retail and food & beverage clients. It began its journey 13 years ago as a consultancy service provider, but over the years, it has expanded its offerings and now boasts a comprehensive suite of platforms, including YooFlyers (promotions, events, QR codes, etc), YooLeads for lead generation and YooPerform for sales channel dynamization.

landbot case study challenge
THE CHALLENGE

Overcoming low lead engagement

As BecomeYoo’s services evolved to expand its product offerings, the need to enhance user interaction and automate data collection for its clients became increasingly apparent. By 2021, BecomeYoo was facing a significant technological challenge — finding new ways to generate and engage leads while automating processes. 

They realized traditional lead generation methods like static forms on microsites were counterproductive and no longer enough to meet business needs. Because static forms ask too many questions at the same time, completion rates were low and they weren’t generating enough leads. 

It became clear that BecomeYoo needed to find new ways to interact with leads that:

- Were more user-friendly;

- Requested information in real-time and added value to the conversation;

- And allowed BecomeYoo to develop more complex participation dynamics.

As they analyzed different technologies, BecomeYoo saw great potential for conversational chatbots to manage customer communication.

landbot case study solution
THE SOLUTION

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

BecomeYoo quote Landbot case study mobile device
BecomeYoo's first quote desktop Landbot case study

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

quote case study landbot choices

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

whatsapp mockup hotelbeds case study landbothotelbeds whatsapp mockup landbot chathotelbeds whatsapp chat case study
hotelbeds whatsapp chat case studyhotel beds chat whatsapp landbot
whatsapp mockup hotelbeds case study landbot
hotelbeds whatsapp mockup landbot chat
hotelbeds whatsapp chat case study
hotel beds chat whatsapp landbot

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

landbot whatsapp chat stars of africawhatsapp chat stars of africawhatsapp chat stars of africa landbot
whatsapp landbot stars of africa case studies
whatsapp landbot stars of africa case study chats
whatsapp stars of africa case study

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

WA Chatbot DisplayWA Chatbot DisplayWA Chatbot Display
WA Chatbot DisplayWA Chatbot DisplayWA Chatbot Display
WA Chatbot DisplayWA Chatbot Display
WA Chatbot DisplayWA Chatbot Display
WA Chatbot DisplayWA Chatbot Display

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

case study landbot convosight image 1case study landbot convosight image 2case study landbot convosight image 3
case study landbot convosight image 1case study landbot convosight image 2
case study landbot convosight image 3

Step 4 - Campaign assets submission, review & approval

case study landbot convosight image 9case study landbot convosight image 5case study landbot convosight image 6
case study landbot convosight image 7case study landbot convosight image 8
case study landbot convosight image 9case study landbot convosight image 5
case study landbot convosight image 6case study landbot convosight image 7
case study landbot convosight image 8

Step 5 - Campaign publishing and submission of post links for tracking

case study landbot convosight image 10case study landbot convosight image 11case study landbot convosight image 12
case study landbot convosight image 13case study landbot convosight image 14
case study landbot convosight image 10case study landbot convosight image 11
case study landbot convosight image 12case study landbot convosight image 7
case study landbot convosight image 14
case study landbot convosight image 4case study landbot convosight image 1
case study landbot convosight image 4case study landbot convosight image 1
case study landbot convosight image 4case study landbot convosight image 1
case study landbot convosight image 4case study landbot convosight image 1
whatsapp landbot stars of africa case studywhatsapp stars of africa landbot case studystars of africa landbot case study whatsapp
stars africa landbot case studystars of africa landbot case study
whatsapp landbot stars of africa case studies chats bot
whatsapp landbot stars of africa case study
whatsapp landbot stars of africa
chats whatsapp landbot stars of africa case study
whatsapp landbot stars of africa case study chats
whatsapp landbot stars of africa case study chat
chat whatsapp landbot stars of africa case study
whatsapp landbot stars of africa case study chat
landbot stars of africa case study whatsapp
whatsapp landbot stars of africa case study chatchat whatsapp landbot stars of africa case studywhatsapp landbot stars of africa case study chat
chat whatsapp landbot stars of africa case studywhatsapp landbot stars of africa case study chatlandbot stars of africa case study whatsapp

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

BecomeYoo began using web and WhatsApp chatbots for lead generation. The chatbots provide a more user-friendly experience through a conversational flow, which led to a significant increase in lead participation compared to traditional static forms. Additionally, chatbots have proved to be powerful automation tools that collect user data and streamline the lead generation process.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

Chatbots that boost lead engagement

To meet its challenges, BecomeYoo turned to Landbot’s website and WhatsApp chatbot solutions. 

It needed a tool that was open to integration with its current platforms and capable of automating processes, all while providing a more interactive and engaging user experience. 

The flexibility of Landbot’s builder allowed BecomeYoo to create engaging, automated user interactions, integrated into their CRM systems via APIs and webhooks.

customer 3rd person
My origins are in ecommerce where lead generation can be complex. Thanks to Landbot we achieved improvements of up to 400% in 3 months, with the same advertising expense.
Marco Borsani

Co-founder of Conversational Design

customer 2nd person
Landbot allow us to go beyond the simple concept of chatbot or livechat and to provide to our customer and even to ourselves a complete and immersive conversational experience.
Lara Petraglia

Marketing Manager at Conversational Design

landbot case study results
THE RESULTS

Landbot’s chatbots lowered cost per lead and increased conversion rates

The adoption of web and WhatsApp chatbots for lead generation led to impressive results for BecomeYoo — it is now generating over 100,000 leads per month.  

The chatbots’ interactive nature increased completion rates by 30% compared to some previously used methods, like static forms. Thanks to a more engaging user experience, BecomeYoo also saw a 30% increase in leads generated

But that’s not all — implementing chatbots for lead generation has also been positively impacting costs. 

On the one hand, because chatbots also handle lead qualification, their audiences can be larger without requiring a bigger investment. In fact, chatbots’ efficiency in the lead generation process has helped reduce BecomeYoo’s cost per lead by 30%. On the other hand, automating the process and increasing conversion rates has contributed to a 20% increase in BecomeYoo’s profit margins.

BecomeYoo's second quote mobile Landbot case study
BecomeYoo's quote desktop Landbot case study

By shifting from traditional forms to interactive Landbot-powered chatbots, BecomeYoo has not only enhanced lead engagement but also significantly improved its business metrics and profitability.

CAMPAIGN TYPE
Conversational Design Bot-Powered eCommerce Campaign for an aluminum planter manufacturer.
Conversational Design Graphic
RESULTS
Close to 5,000 chats with 40%+ conversion to lead and a CPL of 1.71€.
CAMPAIGN TYPE
Own Conversational Design Bot-Powered Facebook Campaign.
Conversational Design Graphic
RESULTS
Over 64% lead conversion with 345 completed chats out of 536, with a CPL of 2.44$.
CAMPAIGN TYPE
Landbot on a full landing page + integration with Active Campaign for the email marketing campaign.
RESULTS
From 6665 emails sent, the open email rate was 73.64%, and 61.97% of clicks.
CAMPAIGN TYPE
Levels of engagement - email marketing campaign
RESULTS
In red, the number of opened emails are the biggest slice of the pie chart.
LEADS GENERATED
Number of leads acquired using a standard landing page VS using Landbot for lead generation.
552
😑 Landing Page
3588
🏆 Landbot
4000
3000
2000
1000
500
0
RESULTS
552 leads acquired with a landing page VS 3,588 leads using Landbot.
COST PER LEAD (CPL)
Cost per lead results when using a landing page instead of using Landbot.
Landing Page 😒
CPL of over
650$
Landbot 🚀
CPL below 400$
RESULTS
CPL of over 650$ when using a landing page VS less than 400$ with Landbot.