Design sophisticated flows with conditional logic, formulas, and rich media, with a visual drag and drop interface.
Use one of our design templates or completely customize the look and feel of the chatbot to match your brand and website experience.
Choose the best format to integrate a chatbot in your website or share it as a full page conversational experience.
Building multiple chatbots and complex flows is easy with reusable bricks and templates.
Move conversations to human support and manage any number of agents and chats from one central team inbox.
Send and receive data in real-time with our native integrations, Webhooks, or API.
Set goals, view reports, and analyze drop offs in the conversation with our chatbot analytics.
What is a chatbot?
A chatbot is a software that communicates with users using a chat (messaging) interface mimicking natural conversation. Some chatbots are rule-based, following the "choose-your-own-adventure" pattern, while others use elements of artificial intelligence such as NLP.
Rule-based chatbots provide a more structured experience guiding users along the pre-defined (decision-tree-like) paths. Their most significant advantage lies in rich interface elements (buttons, carrousels), which make the experience conversational and interactive, more comfortable and visually appealing.
Communicating with NLP chatbots is similar to human interactions as the bot analyses user's natural language and offers answers based on that analysis. In other words, the user has more control over the conversation. Which type of bot works better depends mainly on the chatbot use case.
Sometimes, a combination of the two is the best choice.
What are the requirements for building a chatbot? Do I need coding skills?
The truth is that today anyone can build a chatbot. However, to succeed in implementing a user-centric chatbot, it is vital to have a clear idea of the chatbot’s goal and the part of the workflow or user journey you want the bot to take care of.
You don't need any coding skills to build a chatbot. Landbot's visual drag & drop builder offers fully no-code functionalities allowing non-technical users such as marketers or customer support agents to develop and maintain the bots themselves. However, more technical users and developers can be more creative with Chatbots, especially UI customisations and user interactivity.
How to build a chatbot? How long does it take?
Building a chatbot with both rule-based and AI which uses natural language processing is easy with Landbot's no-code builder.
You can find complete guides to both possibilities below:
- How to build a rule-based chatbot with Landbot
- How to build an NLP chatbot with Landbot
The time to market varies depending on the complexity of the projects. However, Landbot's no-code capabilities can minimise production time from weeks to days or even a few hours. Also, we have ready-to-use bot templates covering the most common use cases so that you can launch even advanced bots within minutes. Check out our chatbot templates library to get started.
Do you offer chatbot templates?
Yes, we do! While creating a chatbot from scratch is incredibly simple, you can speed up the process and use a pre-designed bot from our chatbot templates library.
The templates offer a variety of use cases ranging from lead generation, E-commerce, promotional campaigns, customer engagement, customer support.
How can I add a chatbot to my website?
You can integrate a chatbot within your website using multiple formats:
Widget - Chatbot widget is probably the most popular and widely spread of chatbot formats. Most commonly, the widget takes on the shape of a chat bubble and resides in the lower right corner of the website.
Pop-Up - This format is less common but quite powerful. Like a classic banner/form popup, it initiates by clicking on a button, time on page, or scrolling to a specific section. Unlike a button or an online form, a popup chatbot launches directly into the conversation, creating an interactive setup.
Website Embed - This format allows you to seamlessly embed your assistant into any section of your website where it will be more helpful to your visitors.
Full Page - Chatbots can also work as a stand-alone landing page meaning the chatbot makes up the entirety of the page. This type of chatbot format is particularly useful in marketing, helping reduce drop-offs by focussing the user's attention on the conversation and thereby improving conversions.
Is Landbot free?
Signing up on Landbot does not require a credit card and is free to use forever with the Sandbox plan(free).
You also enjoy a free trial of our Pro plan and will be automatically switched to our free Sandbox (free) plan when the trial period is over.
To enjoy advanced flows, premium integrations and higher chat quotas, consider one of our paid plans.