Bot to Human Support
Automate customer service and issue resolution or transition seamlessly to a support agent when required with this free bot template.
About this template
About this WhatsApp Chatbot template
Is there anything better than bots? Well, if you said 'humans', then this template is for you.
Use this bot to automate customer service and resolution, and transfer conversations to available support agents, asking the right questions and addressing complex problems personally with a simple conversation. The conversational design of this bot template eliminates the unnecessary hassle for users of filling lengthy support forms. Suppose the query is urgent or requires a human touch, you will be assisted on priority by a support agent.
If no agent is available, the user will be requested to submit a query which will be routed to the support team by email. Not only this helps in assisting your existing customers promptly and improves customer satisfaction and trust. It can also be used to convert your high intent leads into customers.
Use cases
Integrations

SendGrid

Slack

Zapier
Key features
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Collect customer queries & support requests
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Send an automated confirmation email to the user
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Send internal notification to your team
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Drag, drop and launch within minutes...

Why use a support template?

GO LIVE IN MINUTES
Save development time & cost with chatbots developed by conversational design experts to boost conversion.

100% CUSTOMISABLE DESIGN
Customize any element including backgrounds, fonts, colors, buttons or choose from predefined designs.

EMBED BOT IN MULTIPLE WAYS
Share a full page chatbot link or simply embed it in your website as a popup modal, live chat bubble or use iframe.

pRE-SET APP INTEGRATIONS
Sync data in realtime across leading apps with ready to setup integrations available in each chatbot template.
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