Landbot

ChatBot.com

Landbot vs ChatBot.com: The ChatBot.com Alternative for No-Code Lead Gen Flows

A side-by-side look at pricing, AI capabilities, automation depth, integrations, and the use cases each tool is built for — so you know exactly where each one wins before you switch.

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Last updated July 29, 2026

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THE 10-SECOND VERDICT

Reach for Landbot when marketing needs a no-code chatbot builder that captures, qualifies, and routes leads across your website and WhatsApp — on flat plans, with seats included. Stay on ChatBot.com when support automation is the job and your team already runs on Text's LiveChat and HelpDesk stack.

Landbot vs ChatBot.com, feature by feature

Both are no-code chatbot builders — here's where each is built to win, and where it isn't.

Landbot

ChatBot.com

Entry price

€40/mo — Starter, 500 chats, 2 seats included

$25/user/mo — Essential ($19/user/mo billed yearly)

Pricing model

Flat tiers by conversation volume — seats included

Per user — cost scales with both headcount and metered AI usage above the plan's cap

Included AI usage

✔ 100–1,000 AI chats/mo by tier; €0.10 per extra

✘ 10–200 AI resolutions/mo by tier; $49.50 per 50 extra

No-code flow builder

✔ Visual canvas — logic, formulas, A/B tests

✔ Visual builder with support-oriented templates

✔ Native — Meta Business Partner; WhatsApp Pro €200/mo, number included

✘ Not an out-of-the-box channel: website, Messenger, mobile apps

Lead qualification and routing

✔ Lead scoring, hidden fields, conditional CRM routing

✘ Contact capture and segments, oriented to support handoff

CRM integrations

✔ Native HubSpot + webhooks, API, Zapier, Make

✔ Zapier and app directory; built to pair with Text's own products

Live chat and help desk

✘ Human takeover + team inbox, not a full help desk

✔ Inbox and ticketing, plus LiveChat and HelpDesk from the same vendor

AI trained on your data

✔ Knowledge sources power AI agents inside a flow you control

✔ Website and help center scans power AI answers

Free trial

✔ 14 days on all paid plans

✔ 14 days, no credit card — no permanent free tier

BEST FOR — LANDBOT

Marketing teams that need qualified leads, not a support suite

BEST FOR — CHATBOT.COM

Support teams already running on LiveChat or HelpDesk

Pricing as listed on each vendor's pricing page, July 29, 2026. Monthly billing shown, with annual rates noted where relevant. Landbot bills in EUR, ChatBot.com in USD.

Landbot vs ChatBot.com pricing: what each actually costs in 2026

Flat conversation tiers versus per-user pricing with metered AI — drag to see how each bill behaves as your team grows.

Landbot — flat monthly tiers

priced by conversation volume, not headcount

STARTER

€40

/mo

€32/mo yearly

500 chats, 100 AI chats, 2 seats, web + Messenger.

PRO

€100

/mo

€80/mo yearly

2,500 chats, 300 AI chats, 3 seats, HubSpot, webhooks, lead scoring.

Estimate your cost by team size

This calculator compares the Landbot and ChatBot.com plans that best match each other for typical use, based on the features each plan includes. If your AI usage goes beyond what's included, extra usage may add cost on top — see the assumptions below.

YOUR MARKETING TEAM

people

Landbot saves ≈€305/mo*

1510

Landbot · Pro plan, flat tier — 300 AI chats/mo included

€150

/mo

ChatBot.com · Growth, per user — 200 AI resolutions/mo included

$495

/mo

Landbot: Pro, €100/mo (3 seats included), +€25 per extra seat; extra AI chats beyond the plan's cap are €0.10 each. ChatBot.com: Growth, $99/user/mo at monthly billing, used because it's the closest comparable plan in terms of AI functionality and included AI usage; extra AI resolutions beyond the cap auto-refill in packs of 50 for $49.50. *Savings estimate converts ChatBot.com's USD cost to EUR at ~0.92 for directional comparison only — not a live exchange rate.

The bigger question isn't the starting price, it's how the bill is built: ChatBot.com meters seats and AI resolutions separately — fine if support is the whole job and usage stays predictable. Landbot's flat tier scales more predictably — extra seats and extra AI chats add on at fixed, published rates (€25/mo, €0.10/chat) — so a marketer can estimate what growth will cost instead of recalculating a per-user rate against a shifting AI cap.

Turn website visitors into qualified leads.

Swap the static form for a flow that captures, qualifies, and routes straight to your CRM — set up in an afternoon, no per-seat math.

Try Landbot free

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Which tool fits your use case?

Roundups of the best chatbot software rarely say what each tool is best at — pick the job, and see which one wins.

USE CASE

Inbound lead capture & qualification

How Landbot fits

BEST CHOICE

Purpose-built

A website chatbot replaces the static form: it asks qualifying questions, scores the answers, captures UTMs and page context with hidden fields, and routes hot leads to your CRM or straight to a sales calendar — leads arrive in HubSpot or Salesforce with context attached, built and owned by marketing.

How ChatBot.com fits

Support-first capture

Captures contact details and segments users along the way, and its AI can answer product questions — but the feature set, the metering unit (support resolutions), and the ecosystem all center on resolving service questions, not routing qualified pipeline to sales.

USE CASE

WhatsApp-first funnels

How Landbot fits

BEST CHOICE

First-class channel

WhatsApp is native: Landbot is a Meta Business Partner, and WhatsApp Pro (€200/mo) includes a WhatsApp Business number, 10,000 service messages a month, opt-in tools, and campaigns — the same visual canvas runs your web and WhatsApp flows.

How ChatBot.com fits

Not a builder channel

ChatBot.com's out-of-the-box channels are website chat, Messenger, and mobile apps — WhatsApp is not one of them, so a WhatsApp funnel means adding another tool rather than switching on another channel.

USE CASE

When marketing owns the tool

How Landbot fits

BEST CHOICE

Flat plans, full depth

Adding a designer or a paid-media manager doesn't require a new plan or a per-seat renegotiation — it's free within your plan's included seats, and a flat €25/mo add-on past that. No-code doesn't run out of depth either: formulas, A/B tests, custom CSS/JS, and webhooks are there when you need them. You iterate the live flow yourself — no deploy process, no ticket to IT.

How ChatBot.com fits

Per-user math

Fully no-code and quick to start — but every teammate who touches the tool needs a paid seat ($25–$99/user/mo at monthly billing), and AI usage past the plan's resolution cap adds metered cost on top, so the bill grows with headcount and usage rather than results, and the product's center of gravity is the support workflow.

USE CASE

Automating support answers on your site

How Landbot fits

Capable handoff, no help desk

Both platforms train AI on your help content, and Landbot's Human Takeover block does real routing — by agent status, skill, or conversation type, with full context carried over — not just a blind handoff. What it doesn't have is a ticketing system, SLA management, or CSAT reporting, so it suits lead capture with genuine support handoff, not running a full support org.

How ChatBot.com fits

BEST CHOICE

Ecosystem strength

The natural add-on if you already run LiveChat or HelpDesk: one vendor (Text), one account system, and native pairing between the bot, live chat, and ticketing. If ticket deflection at volume is the whole job, ChatBot.com deserves a serious look — that's the trade this page won't argue with.

The best proof is your own funnel.

Put Landbot on one high-intent page and measure the qualified leads in two weeks.

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Switching from ChatBot.com: what maps to what

There's no one-click importer in either direction, but the move is smaller than it looks — almost everything you rely on has a direct equivalent in Landbot, so switching is about rebuilding a few scenarios, not ripping out your whole stack.

WHAT YOU USE IN CHATBOT.COM

Bot scenarios

The conversation paths your bot follows to answer, capture, and hand off

THE LANDBOT EQUIVALENT

Flows on the visual canvas — rebuild rather than transcribe; most scenarios come out simpler, with conditions, formulas, and lead scoring where you want them

WHAT YOU USE IN CHATBOT.COM

AI knowledge — website and help center scans

The content ChatBot.com scans so its AI can resolve customer questions

THE LANDBOT EQUIVALENT

Knowledge sources: point the same URLs and documents at your AI agents so they answer from identical content, inside a flow you control

WHAT YOU USE IN CHATBOT.COM

User attributes and segments

How ChatBot.com stores what it learns about each visitor

THE LANDBOT EQUIVALENT

Variables and hidden fields — available to conditions, lead scoring, and every integration, and synced to CRM fields natively or via webhooks

WHAT YOU USE IN CHATBOT.COM

LiveChat handoff

Escalates the conversation to a human agent in the LiveChat ecosystem

THE LANDBOT EQUIVALENT

Human takeover and a team inbox — or route the conversation to Slack, email, or your CRM owner instead

WHAT YOU USE IN CHATBOT.COM

Integrations

Zapier and the app directory, built to pair with Text's own products

THE LANDBOT EQUIVALENT

Reconnect HubSpot natively; everything else via Zapier, Make, webhooks, and the documented API

What you keep: your CRM, Slack, Calendly, Zapier or Make, and Google Sheets all carry over — Landbot plugs into the same stack, so migration is about rebuilding logic, not replacing infrastructure. If support already runs on LiveChat or HelpDesk, you can leave that in place too and point Landbot only at lead capture — the two don't have to be an all-or-nothing switch.

How to switch from ChatBot.com to Landbot in four steps

~10 MIN

Choose your pilot page

Pick one high-intent page — your pricing page or a top landing page — and note what your ChatBot.com bot currently does there.

A DAY

Rebuild the scenario

Recreate your main scenario as a visual flow and re-point your knowledge sources — no code.

~1 HOUR

Connect your CRM

Map fields to HubSpot natively, or fire a webhook at anything else.

2 WEEKS

Measure & compare

Run both tools in parallel on separate pages and compare qualified leads, not raw contacts.

Frequently asked questions

What is the difference between Landbot and ChatBot.com?

Landbot is a no-code chatbot builder focused on lead generation: visual flows, AI agents, lead scoring, and CRM routing across your website, Messenger, and WhatsApp, on flat plans. ChatBot.com, by Text (the company behind LiveChat), focuses on support automation: its AI resolves customer questions and pairs with LiveChat and HelpDesk, priced per user with monthly caps on AI resolutions. Landbot is a no-code platform that lets marketing and revenue teams build AI chatbots and AI agents for websites and WhatsApp — without writing code. Teams use Landbot to qualify leads automatically, automate customer support, and improve website conversion rates.

Which is better for lead generation, Landbot or ChatBot.com?

For lead generation, Landbot. Its builder is organized around qualification: conditional questions, lead scoring, hidden fields for UTMs and page context, calendar booking, and native HubSpot or Salesforce handoff. ChatBot.com captures contact details and segments users, but its feature set, its metering unit (support resolutions), and its ecosystem all center on resolving service questions rather than routing qualified pipeline to sales.

How do Landbot and ChatBot.com pricing and chat limits compare?

Landbot sells flat plans: Starter at €40/month, dropping to €32 if billed yearly (500 chats, 100 AI chats, 2 seats), Pro at €100, or €80 yearly (2,500 chats, 300 AI chats), WhatsApp Pro at €200, or €160 yearly, and Business from €400/month. Extra AI chats cost €0.10 each. ChatBot.com charges per user — $25/user/month on Essential or $99/user/month on Growth, dropping to $19 and $79 if billed yearly — with 10 or 200 AI resolutions included and auto-refilling $49.50 packs of 50 after that.

Which is better for WhatsApp, Landbot or ChatBot.com?

Landbot. WhatsApp is a native Landbot channel: Landbot is a Meta Business Partner, and the WhatsApp Pro plan (€200/month) includes a WhatsApp Business number, 10,000 monthly service messages, opt-in tools, and campaigns — all built on the same visual canvas as your web flows. ChatBot.com's out-of-the-box channels are website chat, Messenger, and mobile apps; WhatsApp is not a native channel of its builder.

Does ChatBot.com lock me into the LiveChat ecosystem?

Not technically — ChatBot.com works standalone, with its own inbox and integrations. Practically, it is designed as part of Text's product family: accounts run through Text's platform, and the product pairs with LiveChat and HelpDesk. If you want that suite, this is a strength. If you only need a website chatbot for lead capture, you are buying into a support ecosystem you may never use.

Can I train the AI on my own data in Landbot and ChatBot.com?

Yes, in both. ChatBot.com scans your website and help center so its AI can resolve customer questions. Landbot's AI agents draw on knowledge sources — URLs, documents, FAQs — but operate inside the flow you design: you set the qualifying questions, the scope, and the fallbacks, so the AI stays on script and hands off to a human exactly when you decide it should.

Can I migrate from ChatBot.com to Landbot?

Yes, though there is no automated importer in either direction. In practice you re-point your knowledge sources (the same URLs and documents), rebuild scenarios as Landbot flows, recreate user attributes as variables, and reconnect integrations natively or through Zapier or Make. Most teams rebuild their main bot within Landbot's 14-day trial and run both tools in parallel before switching traffic over.

How much can I build in Landbot without code?

The full product. Conditional logic, formulas, lead scoring, A/B tests, dynamic data, human takeover rules, and AI agent behavior are all configured visually. When you want more control, custom CSS/JS, webhooks, and a documented API are available — optional depth rather than a requirement. ChatBot.com is also fully no-code, with a visual builder and templates oriented to support workflows.

What integrations do Landbot and ChatBot.com offer?

Landbot connects natively to HubSpot, Salesforce, Slack, Calendly, Stripe, Airtable, Google Sheets, Mailchimp, and Segment, plus Zapier, Make, webhooks, and an API. ChatBot.com integrates with LiveChat, HelpDesk, Shopify, WordPress, Slack, Zendesk, and Zapier, with API access on every plan. The practical difference: Landbot's list centers on sales and marketing stacks, ChatBot.com's on support and e-commerce.

Do Landbot and ChatBot.com offer free trials?

Both offer a 14-day free trial. On Landbot you can test the visual builder, AI agents, WhatsApp, and CRM integrations before committing to a plan; ChatBot.com's 14-day trial requires no credit card. A practical evaluation: put each tool on one high-intent page, connect your CRM, and compare qualified leads after two weeks.