Jiaqi Pan is the CEO and co-founder of Landbot, the no-code platform that lets teams design and deploy AI agents across the web and WhatsApp without writing code. He started the company in 2017 as a concierge service, discovered the real product was the conversational technology behind it, and pivoted — a decision that turned into a platform now used by 12,000+ businesses worldwide, from early-stage startups to Allianz, BNP Paribas, Randstad and UNESCO. Jiaqi is the author of Landbot's WhatsApp-Led Growth framework and of the 4C model for automating customer communication. He has raised more than €10M from top VC firms, and writes and speaks on AI agents, conversational acquisition and no-code operations.